Crowe Company Privacy Policy

Our phone numbers and messaging lines are part of a centralized communications system that may log and store certain information about your interactions with us.

• Call data: our telephone service provider may process and store your phone number, the date and time of your call, call duration, and technical metadata necessary to route and complete the call.
• Call recording: if calls are recorded for quality assurance, training, or documentation, we will disclose that the call may be recorded at the beginning of the call as required by applicable law.
• SMS/MMS and messaging: when you send SMS/MMS or other electronic messages to our published numbers, we may collect your phone number, message content, and delivery information in order to respond and maintain records of communications.

By providing your phone number to CroweCo and initiating communication, such as calling, texting, or filling out a form that requests a callback or text, you consent to receive messages from us related to your inquiries, services, or account.

• Opt in: you may opt in to receive recurring text messages, including reminders, service notices, and promotional messages, by requesting such communications from us or by responding to our opt-in prompts.
• Opt out: you can opt out of marketing or informational texts at any time by replying STOP to any message we send or by contacting us using the information below. We may still send non-marketing messages when necessary to deliver services you have requested or to comply with legal obligations.
• Help: you may reply HELP at any time for more information about our messaging program or contact us using the details in the Contact Details section.

Message and data rates may apply, depending on your mobile carrier and plan. Crowe Company is not responsible for delays or failures in message delivery caused by carriers or network issues.

We may use cookies and similar tracking technologies, such as pixels or tags, to recognize your browser or device, remember your preferences and settings, and analyze how visitors use our Site so we can improve performance and content.

You can usually configure your browser to refuse some or all cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

We may share your information in the following limited circumstances:

• Service providers: with third-party vendors who perform services on our behalf, such as hosting providers, telephone and messaging carriers, email service providers, or analytics providers, subject to appropriate confidentiality and data protection obligations.
• Legal and safety: when required to do so by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, property, safety, or that of our customers or the public.
• Business transfers: in connection with a merger, acquisition, asset sale, or similar transaction, where customer information may be transferred as part of the business assets.

We do not authorize our service providers to sell your information or to use it for their own independent marketing purposes.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy or as required by law.

• Call and messaging logs: retained for a period necessary to respond to inquiries, provide services, maintain accurate records, and comply with legal or regulatory requirements.
• Website and analytics data: retained for a period appropriate for security, performance analysis, and service improvement.

When information is no longer needed, we will delete it or anonymize it in a commercially reasonable manner.

We use reasonable physical, technical, and administrative safeguards designed to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

By using the Site or our Communication Services, you acknowledge the inherent risks of transmitting data over networks and agree that Crowe Company is not responsible for security of information outside our reasonable control.

Children’s Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information without verifiable parental consent, we will delete it.

Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as accessing or requesting a copy of your personal information, requesting correction or deletion of your information, and objecting to or restricting certain processing, including marketing communications.

To exercise these rights, contact us using the information below. We may need to verify your identity before completing your request.

Links to Other Websites

Our Site may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Last updated date. Your continued use of the Site or our Communication Services after any changes are posted constitutes your acceptance of the revised Policy.

• Address: 7257 E Highway 79 Milano, TX 76556
• Phone: tel:512-455-6789
• Email: sales@croweco.com
• Website: croweco.com

If you have any questions about this Privacy Policy or our data practices, contact Crowe Company using the information above.